IAM and PAM Support Specialist - FULLREMOTE

Pracovní nabídka

A global leader in turbocharger technology, specializes in advanced automotive and aftermarket solutions. With a legacy spanning over 65 years, the company pioneers cutting-edge turbocharging innovations, enhancing vehicle performance, fuel efficiency, and emissions reduction. Company's commitment to excellence drives its reputation as a trusted partner in the automotive industry. Sr. Network Specialist

Summary:
The IAM and PAM Support Specialist is responsible for providing Identity Access Management (IAM) and Privileged Access Management (PAM) support and implementation services on a daily basis. This role involves ensuring the smooth operation of IAM and PAM systems, resolving identity and access management issues, and collaborating with internal and external teams for audit and project initiatives.

Key Responsibilities:

Daily Operations:

• Provide support for IAM and PAM systems on a daily basis.
• Manage and enhance Active Directory, Azure Active Directory, PKI, CyberArk, and other related services.
• Administer IAM and PAM systems, including user lifecycle management and single sign-on.
• Investigate and resolve identity and access management issues promptly.

Incident Management:

• Investigate incidents related to IAM and PAM systems and recommend corrective actions.
• Collaborate with internal customers, business analysts, and application teams to understand access requirements.

Documentation and Reporting:

• Maintain system documentation to record IAM environment settings, operating procedures, and data structures.
• Generate and provide Key Performance Indicators (KPIs) data regularly for service streams.
• Produce service status reports by the last day of each calendar month, ensuring all support and services are provided within SLA.

Collaboration and Project Support:

• Collaborate with internal and external teams for audit and project initiatives undertaken under IT services.
• Assist in the migration of Certificate Authority to new environments.

System Administration:

• Administer Active Directory Certificate Services, Ping Federate (SSO), PingID (MFA), and Hardware Security Modules (HSM) on a day-to-day basis.
• Resolve identity and access management issues in collaboration with the IAM Team.

Education / Qualifications:

• Bachelor's degree in computer science, information technology, or related field.
• Relevant certifications in IAM, PAM, or related technologies preferred.

Experience:

• 3+ years of experience in IAM and PAM support and implementation.
• Hands-on experience with Active Directory, Azure AD, CyberArk, and related technologies.

Key Skills:

• Proficiency in IAM and PAM systems administration.
• Strong knowledge of Active Directory, Azure AD, PKI, SSO, and MFA.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and collaboration abilities.
• Detail-oriented with a focus on documentation and reporting.