Client Implementation Specialist

Pracovní nabídka

ARE YOU READY TO WORK AT PRIMEREVENUE?

Do you want to work for a high growth, FinTech leader helping the world’s leading companies invest back in their businesses, grow and create jobs? Do you enjoy working in an entrepreneurial environment that is mission-driven, results-focused and community oriented? We’re looking for a Client Implementation Specialist to work in our Prague office.

The Client Implementation Specialist supports PrimeRevenue’s clients (Buyers, Financial Institutions, Business Partners) during the on-boarding process by providing operational expertise as it relates to technical interfaces, resource requirements, testing and implementation support.

A DAY IN THE LIFE:

Buyer Enablement

• Support pre-sales process by providing expertise regarding operational implementation
• Lead IT and business integration of PrimeRevenue solution for new clients, from technical and process design, user acceptance testing till project go-live and aftercare
• Implementation support of existing clients, managing upgrades, migrations, scope expanding, etc.

Financial Institution Enablement

• Lead new funder onboarding onto the PrimeRevenue platform, for both trading and supplier onboarding platforms
• Design technical and process solution for a participating funder
• Coordinate data files transfer implementation and payment instructions files development

Business Partner Support

• Lead operational onboarding of business partners in the region (e.g. channel partners or resellers)
• Solution design lead for partner specific issues that may require technology enhancements or innovative process enhancements
• Relationship manager for business partner operations – the “go to resource” that the business partner can always rely on

General Responsibilities

• Track and control tasks, deliverables, milestones and project issues for all assigned projects
• Lead other implementation projects to support existing clients, such as system migrations and upgrades, data files format updates, introducing new payment instruction file formats, etc.
• Provide subject matter expertise to internal and external peers on product features and program design
• Daily operational tasks, such as supplier bank account validation and activation, daily payments reconciliation
• Working on cases escalated by L1 Support

WHAT ARE WE LOOKING FOR?

• Experience with project management type of work in an international organization, such as process or systems implementation, change management, migrations or similar
• Good understanding of ERP systems, system landscape and technical processes involved, having worked in both production and test environment
• Knowledge of business operations, ideally in Accounts Payables, invoicing and finance field
• Strong computer skills
• Critical thinking
• Great presentation skills/Customer facing role

PRIMEREVENUE PERKS:

• Competitive pay and bonuses
• Generous benefits package
• Professional growth, learning, and development opportunities
• Innovative, global, TEAM centric environment
• Community service-oriented culture
• Collaborative, casual, fun, and flexible work environment with access to top technology, stocked breakrooms, and coffee bars
• TEAM events and employee celebrations

** THIS POSITION IS BASED IN PRAGUE, CZECH REPUBLIC AND WILL REQUIRE A VALID WORKING VISA **