Learning & Development Manager

Pracovní nabídka

We are looking for a passionate and experienced Learning and Development Manager to join our HR team at Mandarin Oriental Hotel Prague. We would be happy to invite a new colleague who will keep our employees happy, trained and motivated.

Mandarin Oriental Hotel Group is a luxury hotel group known for its excellent standards. Our mission is to provide guests with exclusive accommodation along with exceptional service to make every stay unforgettable.

JOB DESCRIPTION

As a Learning & Development Manager you will provide support to hotel management and colleagues to achieve hotel and strategic business objectives and maintain Hotel and Company L&D policies and procedures.

The main focus of your job will be:

• To identify and monitor operational, supervisory, and managerial Learning and Development needs and requirements, and provide regular feedback to HR Director
• To support the activities of departmental managers and to ensure that all Learning &Development activities are geared towards the achievement of the hotel strategic objectives
• To deliver Hotel Orientation Programme for all new starters in accordance with hotel and company standards and procedures
• To train and support the departmental service quality training ensuring LQE are adhered to
• To produce a Learning & Development calendar encompassing operative, supervisory and managerial Learning & Development activities and make sure it is followed
• Provide ongoing support and guidance to employees to facilitate their professional growth and development
• Occasionally travel to other Mandarin Oriental hotels for training purposes
• Cooperate with management to develop career development plans and succession strategies for key positions within the hotel
• To play an active part in Fire, Health & Safety trainings, and Food Hygiene training to ensure that all legislation is adhered to; as well as recorded and reviewed in conjunction with the FLHSS Manager where applicable

WHAT WE EXPECT FROM YOU

• Proven experience (3+ years) in a learning and development role
• Very good knowledge of Czech and English at a communicative level (training in both languages)
• Strong understanding of learning principles and instructional design methodologies
• Excellent communication, presentation and interpersonal skills
• Ability to build relationships and collaborate effectively with employees at all levels of the organization
• Experience with learning management systems and other training technologies

HOW WE WILL REWARD YOU

We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:

• MyDays - five extra days off per year (after completing your first year with us)
• Free lunch and dinner in the hotel canteen
• Candidate referral bonus 12,000 CZK
• MoComp - free stay for 3 - 5 nights at any hotel in the Mandarin Oriental network
• Transport allowance (50% of the price of the annual Prague Ticket)
• MultiSport card allowance
• Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
• International transfer opportunities within the Mandarin Oriental Group
• Pleasant working environment in the heart of Prague in Mala Strana and many more...

If you are interested in this position, please send us your CV in reply to this advertisement.