xITee k.s.
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Úvodní představení
At xitee, it´s about an all-in-one approach to all IT needs – IT consulting, SW development and IT operations. Our customers are mainly from German-speaking countries, and we build solutions for them from scratch - from the initial idea to post-launch support and maintenance. Our talented and experienced team of engineers is focused on optimizing overall efficiency and making our clients' jobs easier by deploying meaningful technologies so they can focus more on what really matters. Thanks to the variety of projects and services, we offer a great opportunity for career growth and gaining responsibility. You can learn and soon grow on our projects.
Our values are based on a balance of freedom & responsibility - we have flexible working hours and unlimited home office. It's up to you whether you want to work from home, commute to our highly equipped offices in the center of Prague or Brno or choose your own convenient combination.
Importantly, we are not a corporation, we have a very personal approach, and offer lots of benefits and pleasant work environment. We are supportive, trustful, and motivating.
Pracovní nabídka
Xitee? What are we doing? Who are we?
Our customers are primarily from three main sectors.
At Finance&Energy, we are active in development for the leading European financial exchanges. The finance sector is an area we started in and have been in for over 15 years, so we have rich experience and can afford to go into bigger and more complex projects. For example, we are currently developing a brand new greenfield trading system that has an advanced technology architecture and processes tens of thousands of events per second.
In Health, we are working with leading German health insurance companies. We are currently developing a system for managing the insured's account in a microservice architecture for one of the leading German health insurance companies. For example, we are also developing a system for the organization of assistance services for handicapped insureds throughout Germany. Another hot trend in this area is digital aids paid for by health insurance, for example, the Apple watch app we are developing, based on the use of health data from the watch, which allows cardiologists to monitor the ECG of their patients.
The third sector is Digital Business. We are keeping up, and have opened up further opportunities in this growing area, in the development of cloud-based solutions. A current example is building a platform for financing development projects, running on Microsoft cloud services (Azure).
We put a strong focus on quality
Our goal is to develop high quality software for our customers, so we constantly monitor modern trends, improve our QA processes, pay attention to best practices and strive to design software to be maintainable in the long term.
As a Service Desk Analyst, you will be crucial in providing technical assistance and support to external customers and internal colleagues. Your fluency in German and technical expertise makes the difference in delivering exceptional customer service within and outside the organization. You will be the primary point of contact for addressing software and hardware issues, troubleshooting problems, and ensuring customer satisfaction through effective communication and timely resolution.
WHAT YOU WILL DO?
WHAT SHOULD BE YOUR SKILLS?
must have:
valuable expertise:
WHAT WE CAN OFFER?
Our team is looking forward to hearing from you! :)
About department
Meet our unstoppable Ops Olympians. Whether dominating floorball matches or pumping iron at the gym, they bring the same passion to teamwork as they do to their favorite brews. From code-crunching to brew-sipping, they conquer challenges with gusto, both on and off the digital battlefield.
Benefits
Educational courses, training
Meal tickets / catering allowance
Holidays 5 weeks
Sick days
Occasional work from home
Refreshments on workplace
Contribution to sport / culture / leisure
More than 5 weeks of vacation
Work mostly from home
Individual schedules of working hours
Corporate events
Bonuses
Transport allowance
Flexible start/end of working hours
Self-organization of the job
Informace o pozici
xITee k.s.
Secondary education or professional training with a school-leaving exam
German (Intermediate), English (Intermediate)
IS/IT: System and HW administration, IS/IT: Application and system development , Help Desk Technician, Operating system and network administrator, IS Support, HW technician
Full-time work
Permanent
employment contract
Employer
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